Colorado Department of Revenue ยท 3 months ago
TEMPORARY Customer Service Aide - Registration Unit
Douglas County, CO
Full-time
Onsite
Entry Level
$16.55/hr - $18.50/hr
1+ years expThe Colorado Department of Revenue is seeking a Temporary Customer Service Aide to assist customers primarily in a customer-service capacity. The role involves processing registration applications, selling permits and licenses, and providing information to customers both in-person and over the phone.
Government Administration
Responsibilities
Process boat, snowmobile, and off-highway vehicle registration applications from customers and/or internal and external agents utilizing data entry software
Sell park passes, permits, fishing licenses and other various passes or licenses
Collect revenue and operate a POS system
Provide registration and park information to customers over the counter or over the phone
Other duties as assigned
Work hours are Monday-Friday from 8am-5pm except for Holidays
Qualification
Required
Requires prior work experience in a customer-service setting (at least one year is preferred). Must be at least 18 years of age
Must have a valid drivers' license or reliable transportation
Must be able to successfully pass a background screening
Ability to work with little supervision and work well within a team
Possess strong interpersonal communication skills to deliver excellent customer service and telephone skills
Preferred
Previous experience handling money and working with the public is preferred
Previous experience with Word or Excel is helpful
Benefits
Uniforms - The office will provide uniform shirts and jackets.
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
Company data provided by crunchbase