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Paired · 5 months ago

Shopify-Focused Ecommerce Project Manager (Remote, US-Based)

United States

Full-time

Remote

Mid Level

Paired is a global staffing and recruiting agency that connects remote work with top-tier talent. They are seeking a highly organized and analytically-minded Project Manager to oversee retention marketing campaigns for multiple direct-to-consumer e-commerce clients, requiring exceptional organizational skills and a data-driven approach.

Outsourcing/Offshoring

Responsibilities

Manage retention marketing projects across 5+ D2C e-commerce brands simultaneously

Coordinate campaign timelines, deliverables, and client communications across multiple accounts

Ensure all client projects stay on track, on budget, and meet established KPIs

Serve as the primary point of contact between internal teams and clients for project-related matters

Facilitate cross-functional collaboration between strategy, creative, and execution teams

Extract and analyze performance data from Shopify for each client to measure retention campaign effectiveness

Create comprehensive client reports showing campaign performance, customer behavior insights, and ROI metrics

Manipulate and synthesize data from multiple sources to provide high-level strategic analysis

Identify trends, opportunities, and optimization recommendations based on data analysis

Present findings and recommendations to clients in clear, actionable formats

Oversee the execution of email marketing campaigns through Klaviyo and other ESP platforms

Coordinate customer segmentation strategies and personalization initiatives

Manage campaign calendars and ensure timely delivery of all retention marketing activities

Monitor campaign performance and proactively identify areas for optimization

Ensure brand consistency and compliance across all client touchpoints

Maintain detailed project documentation and client records using Notion

Create and update standard operating procedures for client onboarding and campaign management

Use Asana and Base Camp to organize tasks, deadlines, and team collaboration across all client accounts

Develop and maintain project templates and workflows to ensure consistency and efficiency

Document best practices and learnings to improve agency operations

Qualification

ShopifyData analysisProject managementKlaviyoAsanaBase CampClient communicationOrganizational skillsAttention to detail

Required

Highly organized and analytically-minded

Exceptional organizational skills

Data-driven approach to project management

Ability to extract actionable insights from e-commerce platforms

Thrive in a fast-paced agency environment

Meticulous attention to detail across multiple client accounts