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CSP · 3 months ago

Director of IT Infrastructure and Operations

Auburn Hills

Full-time

Onsite

Director/Executive

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. They are seeking a Director of IT Infrastructure and Operations to lead the design, implementation, and management of enterprise infrastructure, ensuring scalability and reliability to support global operations. The role also involves overseeing cybersecurity measures, managing client services, and developing a high-performing team.

AutomotiveElectric VehicleManufacturingPlastics and Rubber Manufacturing

H1B Sponsor Likely

Responsibilities

Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud)

Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations

Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices

Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions

Manage the operation, security, and resiliency of corporate and plant-level data centers

Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures

Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations

Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans

Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements

Lead lifecycle management of Windows, Linux, and virtualized server environments

Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested

Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity

Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests

Define and track KPIs for user experience, satisfaction, and service quality

Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices

Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control

Develop and manage capital and operating budgets for infrastructure and operations

Negotiate agreements for hardware, software, cloud services, and telecommunications

Lead, mentor, and develop a high-performing Infrastructure & Operations team

Foster collaboration across IT and business functions to ensure alignment and service excellence

Promote a culture of accountability, continuous improvement, and operational discipline

Qualification

Infrastructure managementCybersecurityNetworkingMicrosoft technologiesVendor managementBudget managementTeam developmentClient servicesLeadership

Required