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Great Lakes Ace Hardware · 4 months ago

Daytime Sales Associate (part-time)

Lake Orion, MI

Part-time

Onsite

New Grad, Entry Level

$12.98/hr - $12.98/hr

Great Lakes Ace Hardware is a retail company that emphasizes outstanding customer service and community values. They are seeking a part-time Sales Associate to assist customers, manage merchandise, and support store operations while adhering to company policies and values.

RetailVirtual Reality

Responsibilities

Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists

Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags

Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary

Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team

Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand

Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness

Maintains familiarity with new products and ad merchandise

Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses

Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities

Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them

Must be able to communicate effectively, and work with colleagues and customers effectively and professionally

Assists with color matching and mixing paint

Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening

Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA

Adhere to all company policies

Participates in periodic team meetings

A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends

Qualification

Customer serviceSales techniquesInventory managementMerchandisingEffective communication

Required

Maintain outstanding customer service

Generate sales

Merchandise product

Own assigned departments

Support the store management team

Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values

Greets all customers and assists in answering questions about merchandise and locating merchandising

Uses The S.A.L.E.S. process to help customers find everything on their lists

Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags

Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required

Replenishes stock when necessary

Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram

Builds displays when necessary to attract customers and promote sales within specified guidelines by management team

Maintains on-hand integrity through inventory adjustment reports including cycle count, negative on-hand

Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness

Maintains familiarity with new products and ad merchandise

Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses

Working knowledge of the tools available to operate the store, including RF Gun, Back Office Procedures and the use of Store Opportunities

Follows GLA policies and procedures for all transactions

Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member

Actively seeks participation from customers

Must be able to communicate effectively and work with colleagues and customers effectively and professionally

Assists with color matching and mixing paint

Assists and/or makes recommendations to customers in the service areas within the store including chain, rope, key, and glass cutting, screen repair, and knife sharpening

Operates cash register by scanning all merchandise

Engages the customer through suggestive selling

Proper tendering of each transaction

Thanks the customer for shopping at GLA

Adhere to all company policies

Participates in periodic team meetings

A continuous pattern of regular and prompt attendance is required

Ability to work a flexible schedule including weekends