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Goodwill Industries of Erie, Huron, Ottawa and Sandusky Counties · 3 months ago

Production Clerk-Retail

Norwalk, OH

Full-time

Onsite

New Grad, Entry Level

Goodwill Industries of Erie, Huron, Ottawa and Sandusky Counties, Inc. is seeking a Production Retail Clerk to assist in the general operation of their retail store. The role involves meeting production quotas, managing donated goods, providing customer service, and maintaining store operations and cleanliness.

CharityNon ProfitRecruitingTraining

Responsibilities

Consistently meet or exceed production quotas as determined by management

Assist at donor door as necessary, including unloading of donations from donor’s vehicle

Exercise discretion regarding acceptance and/or disposition of donated goods and maintain donor relationship through attentive customer service

Use sound judgment in sorting/producing donations and price consistently; ensure items of value are not discarded during process

Assist customers in loading of large purchased items

Utilize material handling equipment to move gaylords and barrels as necessary

Secure facility, donations, and store merchandise by implementing loss prevention and store security measures. Ensure that unauthorized persons are not operating a cash register; keep passwords confidential; alert management of any suspicious activities

Maintain records of store operations; complete all reports and information requested by management in a timely fashion, with a high degree of accuracy

Sort, pull, display and arrange merchandise as instructed by store managers

Answer phones professionally and present positive public image for the organization

Maintain store buildings and grounds in a clean, neat and safe condition; report need for maintenance and repairs. Sweep, dust and vacuum floors daily; clean restrooms and wash all walls and windows

Adhere to all company personnel policies and procedures; assist all clerks and store personnel in understanding and following policies and procedures

Promote positive teamwork among co-workers

Maintain regular and reliable attendance and punctuality

Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times

Responsible for other duties as may be assigned

Qualification

Customer serviceCommunication skillsRetail experiencePhysical staminaTeamwork

Required

Strong written, verbal and interpersonal communication skills

Excellent customer service, ability to work with diverse public

Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently