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BPO (Business Process Outsourcing) Analyst

EPITEC is seeking a BPO (Business Process Outsourcing) Analyst to join our client's team. In this role, you will be responsible for managing manual refunds on the VTEX e-commerce platform and updating credit memos in SAP, while collaborating closely with the call center team to resolve customer inquiries related to billing and refunds.

BPO (Business Process Outsourcing ) Analyst

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