Health Care District of Palm Beach County ยท 4 months ago
Director, IT Infrastructure- IT Operations
Palm Beach, United States
Full-time
Onsite
Director/ExecutiveHealth Care District of Palm Beach County is seeking a Director of IT Infrastructure to manage their IT Operations. This role involves overseeing the SharePoint, Voice, Network, and Windows Server support teams, ensuring the reliability and performance of critical IT systems while collaborating with IT management to develop strategic infrastructure plans.
CommunitiesHealth CarePublic Safety
Responsibilities
Develop and maintain a multi-year technology roadmap
Manage, lead and motivate the IT Infrastructure team
Coordinate with application support and business intelligence teams to ensure application/database availability, performance and reliability
Collaborate and cooperate with IT Security to ensure timely infrastructure vulnerability remediation
Contribute to the ongoing development of IT production support processes
Serve as project manager for infrastructure projects when needed
Ensure regular communication to Senior IT Management concerning project's, risks, concerns, problems, and needs
Keep abreast of new support tools, hardware, software, and technology and make recommendations for future deployment
Develop standard operating procedures and policies for area of responsibility
Support mission critical systems in a 24X7 environment
Plan and implement operating system, server, application and associated support tools as needed to remain compliant with current versioning and security
Analyze and manage hardware, application/database performance, capacity, replication, and other distributed data issues
Participates in disaster recovery testing and the updating/maintenance of disaster recovery scripts and documentation
Develops and maintains critical application availability measurements to ensure that SLA's are met and exceeded
Perform on-call duties when required
Emergency duty may be required of the incumbent that includes working in special needs or Red Cross shelters or to perform other emergency duties including, but not limited to, responses to threats or disasters, man-made or natural
Performs other related duties as assigned
Qualification
Required
Manage the SharePoint, Voice, Network and Windows Server support teams
Ensure 24x7 hardware availability in support of mission critical business requirements
Function as production support for implementation projects
Establish strategies and priorities for the overall IT infrastructure teams
Analyze and understand the current and future applications and operational support needs
Formulate and recommend plans to keep pace with business demand
Work with the VP, CITO to develop and maintain a multi-year technology roadmap
Develop and maintain a multi-year technology roadmap
Manage, lead and motivate the IT Infrastructure team
Coordinate with application support and business intelligence teams
Ensure application/database availability, performance and reliability
Collaborate and cooperate with IT Security for infrastructure vulnerability remediation
Contribute to the ongoing development of IT production support processes
Serve as project manager for infrastructure projects when needed
Ensure regular communication to Senior IT Management concerning projects, risks, concerns, problems, and needs
Keep abreast of new support tools, hardware, software, and technology
Make recommendations for future deployment
Develop standard operating procedures and policies for area of responsibility
Support mission critical systems in a 24X7 environment
Plan and implement operating system, server, application and associated support tools
Remain compliant with current versioning and security
Analyze and manage hardware, application/database performance, capacity, replication, and other distributed data issues
Participate in disaster recovery testing and the updating/maintenance of disaster recovery scripts and documentation
Develop and maintain critical application availability measurements to ensure that SLA's are met and exceeded
Perform on-call duties when required
Emergency duty may be required including working in special needs or Red Cross shelters
Perform other related duties as assigned
Company
Health Care District of Palm Beach County
Health Care District of Palm Beach County is a unified public health system developed for the community.
Founded in 1988
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Darcy Davis
Chief Executive Officer
Jessica Cafarelli
VP and CFO
Recent News
Tampa Bay Business Journal
2025-03-22
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