VetEvolve · 4 months ago
Fairfax Animal Hospital - Client Service Representative
Falls Church, Virginia
Full-time
Onsite
New Grad, Entry LevelVetEvolve is a people-first organization focused on providing support to veterinary teams for exceptional patient care. They are seeking a Customer Service Representative to join their front desk team at Fairfax Animal Hospital, where the role involves greeting clients, scheduling appointments, and maintaining a welcoming environment.
PetService IndustryStaffing AgencyVeterinary
Responsibilities
Greet clients and patients warmly and professionally — you're the first impression, and it matters
Schedule appointments and procedures accurately using ezyVet
Keep the front desk and lobby clean, organized, and welcoming
Assist clients with check-in and check-out, review invoices, and process payments
Answer phones and respond to emails with clarity, empathy, and efficiency
Help update and manage client records with attention to detail
Work collaboratively with the team to ensure smooth daily operations
Perform end-of-day reporting and payment reconciliation
Qualification
Required
A kind, respectful communicator who's confident and calm under pressure
Strong organizational skills and a keen eye for details
Prior customer service experience — veterinary or medical is a plus
A professional appearance and demeanor (personality and individuality always welcome!)
Someone who values diversity, inclusion, and being part of a truly supportive team
Preferred
Experience with ezyVet is helpful, but not required
Benefits
Health insurance for eligible team members
Company
VetEvolve
VetEvolve offers veterinary services.
Founded in 2014
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Varsity Healthcare Partners
2023-10-16Private Equity
Leadership Team
Catherine Howell
Chief Executive Officer
Nick Lodestro
Member Board of Directors
Recent News
varsityhealthcarepartners.com
2024-12-27
Company data provided by crunchbase