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The Citco Group Limited · 2 months ago

Vice President, Investor Relations Operations – Registered Transfer Agency (Corporate Actions)

Overland Park, KS

Full-time

Onsite

Mid, Senior Level

5+ years exp

The Citco Group Limited is a global leader in fund services, corporate governance, and related asset services. They are seeking a Vice President of Investor Relations Operations to lead the Retail Alternative Transfer Agency, focusing on client relationships, operational excellence, and team development.

FinanceFinancial Services

Hiring Manager

Amanda Radice

Responsibilities

Act as a leader to partner in developing and driving the build of Citco’s Retail Alternative Transfer Agency

Lead employee engagement and development initiatives on behalf of your clients or to improve overall Citco service offering

Lead a team responsible for the client relationships and operations of a group of Retail Alternative asset management clients. Your team will oversee all facets of the services delivered to the client by the Citco Retail Alternative Transfer Agency

Work with various teams throughout Citco to ensure services for your clients are completed and meet the expectations outlined for each client. The transfer agent will provide full-service support including: Investor Contact Center, Investor transaction processing group, Reconciliation and Money Movement Activities, Compliance and Regulatory, Reconciliation and Treasury Services, Tax

Assist with recruitment, employee assessments, and business planning

Monitor and manage Risk and Performance Dashboards across clients

Implement global standards for work processes and ensure ongoing monitoring of control environment

Develop, maintain and validate clear department operational procedures and guidelines

Implement and oversee the business solutions for Investor Relations within the registered market

Review and implement technology solutions to create automation and best-in-class solutions for our Registered Alternative Product clients

Qualification

Financial Services experienceTransfer Agency expertiseTechnology automationRetail Alternative ProductsTeam managementEmployee engagementProfessional developmentBusiness developmentPerformance evaluationsCollaboration

Required

5-10 years' experience in Financial Services, preferably within a registered fund Transfer Agency Group with a focus on the technology and automation of back-office functions

Bachelor's and/or master's level degree

You are recognized for your thoughtful leadership and passion in employee engagement and retention, professional development and dedication to best in class operational delivery for a diverse client base

Demonstrated success influencing change and embracing a collaborative nature to drive people and business results

Proven experience managing a team and exposure to systems implementations and workflow process initiatives

Experience in leading individual associates, hiring and providing associate feedback and performance evaluations

Assist with business development and support of the sales and marketing of Citco Retail Alternative Fund Services to potential clients

Experience in creating automation within clerical functions including systematic controls and oversight

Preferred

Experience in support of Retail Alternative Products, while not essential, is preferable

Benefits

Medical, dental, and vision coverage

Short and long-term disability benefits

A retirement savings plan

Tuition reimbursement

Mental health and wellness support

Parental leave

Company

The Citco Group Limited

Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry.

Founded in 1998

Grand Cayman, Midland, CYM

5001-10000 employees