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Tabs · 3 months ago

Implementation Manager - Accounting Solutions

New York City, NY

Full-time

Onsite

Mid Level

$120K/yr - $170K/yr

4+ years exp

Tabs is the leading AI-native revenue platform for modern finance and accounting teams, and they are seeking an experienced Implementation Manager – Accounting Solutions. This role involves supporting signed customers with implementation and onboarding, serving as a subject-matter expert in accounting systems, and collaborating cross-functionally to ensure successful outcomes.

AccountingArtificial Intelligence (AI)Enterprise SoftwareFinTechSaaSSoftware

Responsibilities

Be a Subject Matter Expert in accounting systems: Partner with Engagement Managers, customers, and internal teams to navigate complex accounting requirements and ensure seamless ERP and finance integrations

Lead implementations from start to finish: Learn each customer’s tech stack, map current business processes to Tabs’ product offering, and guide them through integrations with ERPs, CRMs, Tax, Payments, and other systems. Support testing, piloting, and go-live on Tabs for critical finance and billing workflows

Coach and guide internal teams: Share accounting best practices with colleagues to ensure implementations reflect both technical precision and financial rigor

Partner with the software team: Identify product gaps, escalate issues, and collaborate with Implementation and Engineering teams to find scalable solutions

Drive project management: Manage requirements, set clear timelines, and hold customers accountable to implementation milestones. For complex multi-month projects, develop and maintain detailed implementation roadmaps

Manage stakeholders: Build productive customer relationships, engage with CFOs, controllers, finance leaders, and system administrators, and ensure all stakeholders are aligned on progress, blockers, and next steps

Qualification

Accounting systems expertiseERP integration experienceProject managementTechnical acumenFinance software experienceCommunication skillsProblem-solving skillsCollaboration skills

Required

4–6+ years in implementation or customer onboarding at early-stage startups, with demonstrated ability to work with imperfect solutions and collaborate closely with customers

Strong technical acumen, able to assess both a customer's technical stack and Tabs' product to design advanced workflows

Equally comfortable in accounting and technical environments, engaging with finance leaders, controllers, and technical teams