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Raffles Hotels & Resorts · 3 hours ago

Restaurant Host (Full-Time)

Boston, MA

Full-time

Onsite

Entry Level

$25.65/hr - $28.50/hr

1+ years exp

Raffles Hotels & Resorts is dedicated to cultural appreciation and excellence within their team. The Restaurant Host is responsible for managing guest reception, seating arrangements, and ensuring the dining room operates smoothly while maintaining a professional atmosphere.

Hospitality

Responsibilities

Greet and welcome guests in a professional manner upon arrival

Obtain and record essential dining information from guests, including dietary requirements and special occasions

Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency

Implement organized seating protocols to maintain optimal service flow for servers

Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels

Maintain a clean and safe working environment in compliance with health and safety regulations

Actively participate in and promote adherence to health and safety initiatives

Qualification

Customer service experienceRestaurant reservation systemsFood safety knowledgePoint-of-sale (POS) systemsMultitaskingBasic math skillsCommunication skillsInterpersonal skillsDecision makingInitiative

Required

High school diploma or equivalent required

1-2 years of experience in a customer-facing role, preferably in hospitality

Excellent communication and interpersonal skills

Proficiency in restaurant reservation systems

Self-motivated, with the ability to make effective decisions

Demonstrates initiative, and the ability to work with minimal supervision

Ability to deliver exceptional service levels under pressure

Ability to multitask and prioritize in a fast-paced environment

Flexible schedule, including nights, weekends, and holidays

Knowledge of food safety and sanitation practices

Basic math skills for managing wait times and table assignments

Physically fit to stand and walk for the duration of the shift

Preferred

Previous experience in a luxury establishment preferred

Familiarity with point-of-sale (POS) systems a plus

Company

Raffles Hotels & Resorts

Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created.

Founded in 1887

Issy-les-Moulineaux, Ile-de-France, FR

5001-10000 employees