Troon · 1 week ago
Associate Golf Professional
White Plains, NY
Full-time
Onsite
Mid Level
$85K/yr - $95K/yr
3+ years expTroon is seeking an Associate Golf Professional at Westchester Hills Golf Club, where the focus is on providing superior service in a hospitality environment. The role involves assisting in the management of day-to-day golf operations, conducting lessons, and supporting tournament operations.
Responsibilities
Assist with golfer check-in and fee collection; control and manage play
Assist with all opening and closing procedures
Assist in managing facility tournament operations including weekly events
Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
Conduct individual lessons and group clinics
Assist with men’s, women’s, and junior golf events and programs
Assist in Player Development programs using PGA tools and resources
Assist with management of outside service staff to ensure the highest quality of customer service is achieved
Assist in managing golf car operation, practice facility, and club storage service (as applicable)
Provide club repair and club fitting services to customers
Directly responsible for timely and consistently maintaining the club’s USGA Handicap System
Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
Play golf with a variety of customers in competitive and non-competitive situations
Conduct oneself in a professional manner and maintain a professional image at all times
Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
Assist in coordinating golf activities with other departments
Qualification
Required
Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service
The Associate Golf Professional position is seasonal, March through November
Experience in instruction, club fitting, golf shop merchandise operations and tournament operations are important
Assist with golfer check-in and fee collection; control and manage play
Assist with all opening and closing procedures
Assist in managing facility tournament operations including weekly events
Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
Conduct individual lessons and group clinics
Assist with men's, women's, and junior golf events and programs
Assist in Player Development programs using PGA tools and resources
Assist with management of outside service staff to ensure the highest quality of customer service is achieved
Assist in managing golf car operation, practice facility, and club storage service (as applicable)
Provide club repair and club fitting services to customers
Directly responsible for timely and consistently maintaining the club's USGA Handicap System
Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
Play golf with a variety of customers in competitive and non-competitive situations
Conduct oneself in a professional manner and maintain a professional image at all times
Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
Assist in coordinating golf activities with other departments
Maintain PGA of America membership in good standing in an active classification
Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Fundamental supervisory practices and principles
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Strong organizational, planning and prioritization skills
Self-motivated with desire to promote and market
Service and customer focused attitude
Experienced in written and oral business communications
Remain up to date on customer relationship management tactics and strategies
Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
Maintain and promote a positive professional image within the community
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
Maintain a credible golf game and remain current on teaching innovations
Preferred
Preferred 3 years of similar Assistant Golf Professional work experience
Golf Genius, Jonas Software, and EZ Links tee sheet knowledge
Company
Troon
Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Schantz
Chief Executive Officer
Geoffrey Fisher, CPA
Chief Financial Officer
Recent News
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