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TIH · 3 months ago

Head of Master Data Management

Charlotte, NC

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

TIH is seeking a Head of Master Data Management to lead the strategy and operations of the enterprise MDM function. This role involves managing the MDM platform, enforcing data governance, optimizing processes, and overseeing a team of data stewards to ensure data quality and compliance.

Insurance

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Define and execute the enterprise MDM strategy aligned with business objectives and data governance policies

Partner with business and technology leaders to ensure MDM capabilities meet current and future needs

Establish data domain ownership and stewardship structures across the enterprise

Own and manage the MDM platform (Semarchy), including configuration, integration, performance tuning, and upgrades

Collaborate with IT teams to ensure the platform is secure, scalable, and resilient

Monitor system performance and troubleshoot technical and data quality issues

Develop and maintain data quality rules, matching/merging criteria, survivorship rules, and hierarchy management

Enforce compliance with data governance standards and regulatory requirements

Implement change control processes for MDM rules and workflows

Define, document, and optimize end-to-end MDM processes (data onboarding, enrichment, validation, deduplication, and publishing)

Establish SLAs for data processing, stewardship, and quality resolution

Continuously improve processes through automation and best practices

Lead and mentor a team of data stewards across multiple domains (Agencies/Retailers, Producers, Carriers, Market, Coverage, etc. for Broking, Binding, and Underwriting)

Provide guidance on data issue resolution, escalation paths, and quality monitoring

Facilitate collaboration between data stewards, business stakeholders, and IT teams

Develop and track KPIs for MDM performance, data quality, and governance compliance

Provide actionable insights to business leaders on master data trends, issues, and opportunities

Qualification

MDM platform managementData governanceData quality rulesData management experienceData modelingSQL proficiencyAzure cloud knowledgeStakeholder managementAnalytical skillsLeadership skillsProblem-solving skills

Required

Bachelor's degree in Computer Science, Information Management, Data Science, or related field (Master's preferred)

10+ years of data management experience, with at least 5 years in MDM leadership roles

Hands-on experience managing and configuring enterprise MDM platforms

Proven track record of implementing and scaling MDM solutions in a complex, multi-domain environment

Expertise in at least one leading MDM platform (Prophecy, Semarchy, Informatica MDM, IBM InfoSphere, etc.)

Strong understanding of data modeling, integration (ETL, APIs), and metadata management

Knowledge of Azure cloud-based data platform such as Fabric, Databricks, and their integration with MDM

Proficiency in SQL and data profiling tools

Exceptional leadership, stakeholder management, and communication skills

Ability to bridge business and technical conversations

Strong analytical and problem-solving capabilities

Passion for data quality and governance

Benefits

Medical, dental, vision, life, disability, and AD&D insurance

Tax-advantaged savings accounts

401(k) plan with company match

Generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more

Restricted stock units and/or a deferred compensation plan

Company

TIH

TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title.

Founded in 1922

Charlotte, North Carolina, USA

5001-10000 employees

https://www.truistinsurance.com/

H1B Sponsorship

TIH has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (6)