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Soma · 2 days ago

District Manager - Soma Intimates - Mid Atlantic

King of Prussia, PA

Full-time

Onsite

Senior Level

5+ years exp

Soma is a retail company seeking a District Manager for their Mid Atlantic region. This role involves leading a team to enhance customer experiences and store performance, while developing leadership skills within store leaders to drive profitability and strategic initiatives.

ApparelE-CommerceWholesale

Responsibilities

Demonstrates exceptional customer service and relationship-building behaviors reinforcing Chico’s FAS selling culture of Hospitality, Experience and Relationships

Embodies the leadership and interpersonal savvy needed to attract, develop, and retain a high-performance team and build future bench

Partners with senior field leadership and business partners, executes key company initiatives to ensure consistency across the organization relating to brand expression, selling culture, operations, and technology

Demonstrates strategic and collaborative leadership; is an influencer who takes smart risks and an innovative approach

Driven to create, build and cultivate relationships with customers, amongst all levels and across all business units within the organization, particularly among peer group, sharing ideas and supporting each other for the betterment of the company

Cultivates an environment that encourages self-accountability and drives their own professional development

Teaches and develops skills with Store leaders to enable/empower them to be entrepreneurial business leaders

Has strong prioritization, organizational skills and can multi-task in a fast paced, ever-changing environment

Strives to deliver consistent incremental business results by focusing on creating experiences and deepening relationships with our customers

Maintains a deep understanding and a clear and strategic view of the selling culture and OMNI functionality (Order/Ship from store, clienteling and outreach)

Inspires teams to make decisions that are in alignment with company goals and objectives and always in the best interest of our customer

Ability to develop and execute strategies that support new customer acquisition and builds relationships with the local community

Leverages customer feedback and insights to develop strategies to influence our selling culture and enhance the customer experience

Provides weekly context to Customer Mindset; identifies and communicates feedback both formally (NPS) and informally (district) feedback

Ensures consistent expense management and payroll control

Utilizes reporting to maximize efficiencies within the district and applies appropriate solves/strategies/action plans

Stays current with the trends of the retail competitive landscape and brings innovative ideas and solutions to the business

Ability to read and analyze Profit/Loss reports and understands the importance of driving EBITDA

Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best

Qualification

Multi-store leadershipSelling strategies expertiseStrategic planningOperational executionEmployee motivationCustomer serviceCommunication skillsProficient in WordProficient in ExcelProficient in PowerPointProficient in OutlookProficient in social media

Required

High School degree required

Outstanding leadership, communication, and interpersonal skills

Ability to inspire and delight customers, to build trust with business partners, and to foster a rich, team-oriented environment

Demonstrated success driving results. Expertise in selling strategies and methodologies, strategic planning, operational execution, and employee motivation

Positive and self-motivated with a strong work ethic. Ability to push through obstacles. Sets personal standards high and is known as the ideal model of the expectations that he/ she demands

Proficient computer skills; Word, Excel, PowerPoint, Outlook, tablet/mobile devices, and social media

Ability to identify and communicate macro or micro trends that may positively or negatively impact the business

Ability to travel, work weekends, and attend networking events when the business requires

An essential function of the job is the ability to move about in a store including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling, and lifting objects up to 50 pounds. Sometimes these movements are made quickly and repeatedly

Constant Walking/Standing- 67-100% of 8-hour shift

Frequent Climbing- 34%-66% of 8-hour shift