Confidential · 3 days ago
Managing Director - Crisis and Humanitarian Staffing
NYC Metro Area
Full-time
Hybrid
Lead/Staff, Director/Executive
$100K/yr - $150K/yr
5+ years expConfidential is launching a division focused on Crisis, Humanitarian, and Emergency Staffing, and they are seeking a Managing Director to lead this initiative. The MD will oversee business development, client relationships, and team management to ensure the division's growth and operational excellence.
Staffing & Recruiting
Responsibilities
Manage and develop a team of two (2) sales staff, including hiring, training, mentoring, and performance evaluation
Provide leadership and coaching to ensure staff are building pipelines, hitting sales goals, and adhering to best practices
Conduct regular meetings and reviews to align team goals with division and company objectives
Foster a collaborative, high-performance culture with an emphasis on client service and responsiveness
Ensure proper documentation of client interactions, proposals, and outcomes
Oversee reporting on key performance metrics, forecasts, and budgets, with P&L accountability for the division
Serve as the public face of the division at conferences, trade shows, industry panels, and media opportunities
Conduct market analysis to understand staffing trends, workforce requirements, and the competitive landscape in emergency response staffing
Develop and execute a comprehensive business development strategy targeting government, non-profit, and private-sector clients
Identify and pursue new business opportunities with agencies such as FEMA, DHS, HHS, and local/state emergency management bodies
Create and deliver marketing campaigns to expand market share and brand recognition
Collaborate with the corporate marketing team to produce web content, blogs, white papers, case studies, and thought leadership articles that reinforce the division’s expertise in emergency staffing
Develop and maintain a strong digital presence, including leveraging LinkedIn and industry platforms, to raise awareness of the division’s capabilities and successes
Work closely with communications teams to build the division into a trusted, recognizable sub-brand within the company
Lead proposal development efforts including RFP identification, bid management, pricing strategy, and compliance review
Ensure timely submission of proposals in collaboration with marketing, recruitment, and finance teams
Track and report on contract performance, incorporating client feedback to improve future proposals and service delivery
Develop case studies and client success stories that can be repurposed for proposals and external marketing
Build and maintain relationships with key decision makers across government and relief organizations
Act as a trusted advisor, providing tailored staffing solutions for urgent and long-term client needs
Manage client expectations, conduct regular check-ins, and identify opportunities for expansion
Identify and pursue opportunities to cross-sell additional divisions services
Engage with professional associations and emergency management organizations to strengthen networks and increase the division’s visibility
Work with recruitment and HR to develop flexible staffing models and ensure rapid deployment of qualified personnel
Translate client needs into actionable requirements for recruiters and internal teams
Present tailored solutions demonstrating our ability to source and deploy personnel under urgent timelines
Collaborate with marketing and recruitment to highlight talent success stories across digital and print platforms, enhancing the division’s reputation as the go-to emergency staffing provider
Qualification
Required
Bachelor's degree required; Master's degree preferred
Minimum 5 years of business development and management experience, with exposure to government or relief staffing contracts
Proven track record of building and managing client relationships and closing business in high-pressure environments
Familiarity with FEMA, DHS, HHS, or other government contracting structures
Strong computer proficiency, including Microsoft Office and CRM systems
Strong presentation, negotiation, and interpersonal skills, with the ability to communicate effectively across diverse teams and clients
Ability to manage multiple priorities and deadlines in a fast-paced environment, with a commitment to responsiveness and client satisfaction
A high degree of professionalism and ability to protect sensitive and confidential information
Ability to adapt to organizational and operational needs and lead people through change
Experience developing and executing marketing, PR, or digital brand campaigns a strong plus
Preferred
Leadership: Ability to manage and develop sales staff, set clear goals, and hold team members accountable
Sales Acumen: Proven record of business development and revenue growth, particularly in government or emergency staffing contracts
Service Orientation: Strong client focus, with a track record of building long-term partnerships
Business Management: P&L oversight, contract review, operational efficiency, and market strategy development
Communication: Excellent verbal and written communication skills, effective with both clients and internal staff
Time Management: Skilled at prioritizing competing deadlines in a fast-paced environment
Thought Leadership: Ability to shape the division's narrative, contribute to industry publications, and engage external audiences
Benefits
Competitive salary & Bonus Program
Hybrid (HQ Office is located in NYC)
Health, Dental and Vision plan
Prescription drug plan
Life Insurance
Short and Long - Term Disability
401K Plan with company contribution
Telemedicine - Teledoc
Employee Assistance Program
Certified Staffing Professional training and certification
Bereavement Leave
Birthday Off
Charitable Day Off
Paid Time Off & Paid Holidays
Opportunities for advancement throughout our company
Ability to make a difference in the organization and community
Company
Confidential
Centralizing All Types Of Next Opportunities For You In One Place.
Vancouver, US
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase