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Bank of Hawaii · 2 weeks ago

Senior Program Manager Fair Lending & Fair Banking

Honolulu, HI

Full-time

Onsite

Senior Level, Lead/Staff

12+ years exp

Bank of Hawaii is committed to enhancing its Fair Lending and Fair Banking program, and they are seeking a Senior Program Manager to oversee compliance with related laws and regulations. The role involves managing audits, conducting risk assessments, and coordinating training programs to ensure regulatory compliance across the organization.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Oversees the Bank’s Fair Lending and Fair Banking Program and ensures that the company is compliant with all related laws and regulations. Directs quality assurance review processes, testing the business units’ compliance programs for adequacy. Directs reviews and shares the results of quality assurance and Fair Lending and Fair Banking reviews

Designs and performs risk assessments, quality assurance reviews and reporting. Conducts an annual risk assessment to determine the Bank’s overall level of Fair Lending and Fair Banking risk, the necessary schedule of work for the upcoming year and when appropriate, engages subject matter experts to assist in the quality assurance review processes. Coaches and mentors corporate/business units’ compliance teams. Ensures appropriate changes are implemented to mitigate risk

Analyzes, summarizes and communicates current Fair Lending and Fair Banking regulatory and organizational compliance developments to business units, and coordinates efforts to ensure policies, procedures, forms and training meet all new and amended requirements and deadlines. Analyzes and communicates requirements for new or revised products, services, and systems. Consults with legal counsel, regulatory agencies, vendors and compliance organizations, as needed. Advises business units of necessary changes to the program resulting from changes to the bank’s risk profile from internal or external factors. Develops and coordinates procedures that cross-interdepartmental functionality to assure an efficient workflow and ensure regulatory compliance. Plans, develops, implements and maintains Fair Lending and Fair Banking compliance training programs for employees

Manages the Bank’s efforts on all Fair Lending and Fair Banking audits and regulatory examinations, including advance preparation, coordination of all information between bank departments and examiners during the audit/exam, follows up on findings, and development of written responses. Implements strategies for satisfactory and/or above satisfactory ratings. Ensures that significant issues are escalated appropriately to Manager

Facilitates reports to executive management, governing committees, and the Board of Directors on the status of the Fair Lending and Fair Banking program

Supports and assists with the management of the team, independent contractors, student assistants and interns, including but not limited to staffing, assigning and prioritizing work, coaching and evaluating performance, training and development

Performs all other miscellaneous responsibilities and duties as assigned

Qualification

Fair Lending complianceRegulatory complianceRisk assessmentBanking experienceAudit managementMicrosoft applicationsAnalytical skillsCommunication skillsTeamworkConflict resolution

Required

Bachelor's degree from an accredited institution or equivalent work experience

Minimum 12 to 15 years of extensive work experience in banking, audit or regulatory compliance, with at least 7 years managing programs/projects, with the proven ability to quickly put structure and guidance in place to deliver results

Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software

Knowledge of or ability to use Bank software and systems

Strong analytical skills and demonstrated ability to operate at a strategic level

Inquisitive, critical thinker with business risk awareness, attention to detail, sound judgment and decision-making ability

Ability to communicate well across all levels of the organization, with excellent written and verbal communication skills

Highly-motivated, analytical, innovative, adaptive and a self-starter

Highly organized and capable of dealing with multiple, complex projects simultaneously that may require restructuring due to shifting demands, unforeseen events and changing priorities

Excellent teamwork, interpersonal and conflict resolution skills

Ability to work with limited direction from management

Able to work flexible hours including holidays, weekends and evenings as needed or assigned