Recruiting Resources, Inc. · 2 months ago
Senior Manager/Director-Mortgage Loan Servicing-Global Top Tier Firm + Distinguishable Career Advancement!
LA Metro Area
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $200K/yr
5+ years expRecruiting Resources, Inc. is a leading global, forward-thinking investment firm seeking a strong Senior Manager/Director of Mortgage Loan Servicing to manage and optimize the loan servicing function for a portfolio of Residential Loans. This role involves overseeing servicing operations, managing relationships with third-party servicers, and driving technical improvements in a high-impact leadership position.
Staffing & Recruiting
Responsibilities
Oversee day-to-day servicing operations for a diverse portfolio of residential loans, ensuring compliance, data accuracy, and process efficiency
Establish and maintain oversight processes to monitor servicer performance, track key metrics, and ensure adherence to servicing standards
Manage relationships with third-party loan servicers and internal stakeholders, ensuring timely and accurate reporting
Support the execution and documentation of residential loan closings, including loan draw funding requests and other servicing events
Lead and mentor junior servicing team members, promoting professional development and team cohesion
Partner cross-functionally with Front Office, Engineering, Accounting, Operations, and Legal teams to streamline workflows and maintain scalable servicing systems
Drive automation and technical improvements to enhance servicing infrastructure and reporting tools
Qualification
Required
Bachelor's degree in Business, Finance, Real Estate, or related field; or equivalent work experience
5–7+ years of experience in residential mortgage servicing, loan administration, or asset management
Advanced proficiency in Microsoft Excel and data/reporting tools; strong analytical mindset
Comfortable navigating loan documents, servicing agreements, term sheets, and commercial contracts
Strong interpersonal and communication skills, with the ability to work across departments and external partners
Proven ability to manage multiple projects and deadlines in a dynamic environment
Preferred
Experience with thinkFolio or similar portfolio/order management systems is a strong plus
Familiarity with real estate finance, investment operations, and mortgage compliance best practices
Company
Recruiting Resources, Inc.
Recruiting Resources, Inc. is trusted by top companies and top talent to deliver lasting impact.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Laura P. Chan
President & CEO
Annie Chiu Hopkins, CPA
Managing Partner
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