Director, Strategy & Operations - Banking jobs in United States
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Bilt · 4 days ago

Director, Strategy & Operations - Banking

Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits™. The Director of Strategy and Operations for the Banking team will drive strategy, product roadmap, and operational management to enhance the adoption of banking products and ensure sustainable engagement.

FinTechLoyalty ProgramsReal EstateRental Property

Responsibilities

Drive P&L Growth: Partner with leadership to drive financial performance across consumer and business banking businesses, using rapid revenue growth initiatives and strategic path to profitability as key levers for P&L expansion
Drive Business Development: Identify, negotiate, and manage strategic partnerships that expand our banking product offerings and distribution channels
Partner Management: Build and maintain relationships with key partners, vendors, and internal stakeholders to deliver integrated banking solutions
Customer Insights: Deeply understand the needs, behaviors, and profiles of both consumer and business banking customers to inform product strategy
Product Strategy & Roadmap: Use customer insights and market opportunities to develop and execute product roadmaps that drive growth across both consumer and business segments – from finding product-market fit for new initiatives to scaling proven winners
Cross-functional Leadership: Work closely with marketing, product, engineering, data and customer success teams to bring new initiatives to market
Strategic Initiatives: Act as a catalyst for new growth opportunities, coordinating development and launch of key initiatives across the organization

Qualification

Business DevelopmentP&L ManagementProduct StrategyCross-functional LeadershipData-driven Decision MakingCustomer InsightsNegotiation SkillsExecutive PresenceFirst Principles ThinkingAttention to Detail

Required

5-8+ years of experience in business development, partner management, or strategy roles with demonstrated P&L ownership
Proven track record of negotiating and managing complex partnerships and commercial agreements
Experience in both rapidly scaling established products and building new products from 0 to 1
Strong business acumen with the ability to evaluate and advise on business and partner tradeoffs
Experience driving cross-functional initiatives from strategy through execution
Executive presence with the ability to influence and communicate effectively at all levels
Data-driven approach to decision making with comfort in analyzing performance metrics

Preferred

Experience in fintech or tech
Startup or high-growth environment experience
Track record of launching and scaling new products or business lines
Experience finding product-market fit in ambiguous environments
Experience working across both consumer and B2B products

Benefits

Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
Exclusive Employee-only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.

Company

Bilt

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Bilt is a housing and neighborhood commerce network that transforms spend into rewards and benefits for everyone involved, and the first program to allow members to earn rewards on rent and HOA payments while building a path to homeownership.

Funding

Current Stage
Growth Stage
Total Funding
$813.3M
Key Investors
Teachers’ Venture GrowthGeneral CatalystLeft Lane Capital
2025-07-10Series Unknown· $250M
2024-08-01Series Unknown· $150M
2024-01-24Series Unknown· $200M

Leadership Team

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Margette Hepfner
President, Housing
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Company data provided by crunchbase