Saransh Inc ยท 4 months ago
Change Manager
Atlanta, GA
Contract
Onsite
Mid, Senior Level
6+ years expSaransh Inc is seeking a Change Manager responsible for the governance, approval, and safe execution of all changes across non-production environments. This role ensures that deployments are properly risk-assessed, scheduled, and executed without disrupting delivery timelines while collaborating closely with various teams to maintain stability and compliance.
EmploymentInformation TechnologyStaffing Agency
Responsibilities
Own the ITIL-based change management process for non-production environments (NPEs)
Review and assess Requests for Change (RFCs), including impact analysis, approvals/rejections, rollback/back-out strategies, and automated verifications
Map every change to upstream/downstream services and data flows
Chair and facilitate Change Advisory Board (CAB) meetings for NPE changes, including daily reviews
Ensure proper documentation of all approvals, decisions, and post-change reviews in Jira/Confluence
Oversee execution of approved changes across infra, firewall, network, and security teams
Ensure deployments, JIRA upgrades, tooling integrations, and platform changes follow governance workflows
Validate SIS checklists, deployment procedures, and RFC workflows before execution
Coordinate platform upgrades, deployment windows, tool onboarding/testing, and RFC enhancements
Monitor and validate successful completion of changes, including metrics, logging, and alert configurations
Conduct thorough risk assessments for all changes, considering delivery timelines, test cycles, and shared environments
Perform technical due diligence including version compatibility, capacity limits, and configuration drift
Validate dependencies for Oracle SaaS/PaaS, billing platforms, TKE/EKS, and AKS
Assess cost and resource implications (e.g., infra scaling, nodes, firewall expansions)
Analyze and address root causes of recurring environment/configuration issues
Produce daily, weekly, and monthly reports on change activity, pipeline health, and metrics (e.g., Kafka)
Automate dashboards in Power BI/Tableau for leadership visibility
Use scripts/chat-ops bots for scheduled reporting and acknowledgements
Correlate incidents, RFCs, and intake forms for end-to-end visibility of change requests
Liaise with Dev, QA, SDO/Integration, Ops, Security, Testing partners, and external vendors
Secure timely approvals for emergency changes
Translate technical risks into clear business-impact summaries for stakeholders
Drive cross-functional alignment and continuous transparency across all teams
Audit tickets and runbooks to identify edge cases before deployment
Validate and test tool upgrades and auto approval automation condition changes
Lead post-implementation retrospectives and refine NPE guardrails
Track change success/failure rates, drive improvements, and integrate lessons from RCAs
Validate SIS dependencies and external vendor integrations in non-prod
Assess third-party risks, SLAs, and fallback strategies
Qualification
Required
6-8 years in Change/Release Management with exposure to infra, network, and security changes
Strong ITIL Change Management expertise; proven experience running CABs
Hands-on prior working experience with CI/CD (Jenkins, GitLab CI), Kubernetes (EKS/AKS), Docker, Kafka, Splunk
Knowledge on AWS networking (VPCs, subnets, load balancers, security groups)
Familiarity with SaaS/PaaS, billing platforms, and JIRA Cloud workflows
Strong knowledge of observability tools (Splunk, AppDynamics, Prometheus)
Advanced reporting/dashboarding
Preferred
Change Management
Security Changes
Networking
Company
Saransh Inc
We provide recruitment, consulting and IT services for our clients, which focus on maximizing their revenue generation, enhancing business productivity and improving cost management.
51-200 employees
H1B Sponsorship
Saransh Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (51)
2023 (45)
2022 (30)
2021 (22)
2020 (39)
Funding
Current Stage
Growth StageLeadership Team
Sridhar Chimaladinne
FOUNDER & CEO
Company data provided by crunchbase