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SHI International Corp. · 3 hours ago

Solutions Architect - M365 Collab

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $150K/yr

5+ years exp

SHI International Corp. is a global provider of IT solutions and services, and they are seeking a Solutions Architect - M365 Collab to implement Microsoft 365 workloads for their end customers and partners. The role involves collaborating with other architects to deploy Microsoft 365 technologies and providing guidance on best practices for these solutions.

HardwareInformation TechnologySoftware

Responsibilities

Responsible for the implementation of Microsoft 365 technology including:

Microsoft Teams

SharePoint Online

OneDrive for Business

Microsoft Power Platform

Microsoft Viva

Provide guidance to SHI customers and partners on best practices for Microsoft 365 deployments

Migrating and deploying multiple Microsoft 365 workloads utilizing SHI’s standards and best practices

Responsible for analyzing and collecting environment discovery data utilizing our company’s developed tools and discovery scripts

Build and update documentation on customer Microsoft 365 environments and integrations

Assist Solution Architects with project tasks for Microsoft 365 tenant migrations and consolidations

Organize, engage and consult on ideas with customers on Microsoft 365 technology

Assist delivery team on project tasks, working with other project team members and being accountable for the outcome of the project

Document best practices, lessons learned, and delivery guidance to customers, partners, and internal resources

Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations

Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives

Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings

Collaborate with SHI Stakeholder partner teams to create synergistic service solutions

Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement

Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery

Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention

Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology

Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge

Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations

Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components

Qualification

Microsoft 365Microsoft TeamsSharePoint OnlineOneDrive for BusinessMicrosoft Power PlatformMicrosoft VivaScriptingProject ManagementTechnical DocumentationProblem-SolvingCommunicationAdaptabilityLeadershipTeamworkSelf-Motivation

Required

Completed Bachelor's, Technical degree or related work experience in Computer Engineering or a related field

5+ years of experience in solutions architecture or software engineering

5+ years of technical experience with increasing responsibility

3+ years of experience designing implementing and integrating Microsoft Collaboration technology

3+ years of experience working with and migrating Microsoft Collaboration technology

3+ years of experience developing and executing scripts for automation and deployment

Willingness to travel occasionally

Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate

Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate

Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Intermediate

Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Intermediate

Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Intermediate

Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate

Extensive experience working on large scale IT projects related to design, deployment and configuration - Intermediate