Burch Bottle & Packaging · 4 months ago
Inside Sales Representative I
Queensbury, New York, United States
Full-time
Onsite
Entry, Mid Level
$22/hr - $25/hr
2+ years expBurch Bottle & Packaging is a company dedicated to adding value to their employees and customers. They are seeking an Inside Sales Representative to join their sales team, responsible for delivering outstanding customer service and driving revenue growth through expert product knowledge and collaboration across departments.
ChemicalChemical EngineeringManufacturingPlastics and Rubber Manufacturing
Responsibilities
Re-engage with previous customers to reestablish their business
Review and manage old accounts, follow up on leads, quotes, and web orders
Analyze website orders to identify and capitalize on sales opportunities
Utilize phone and email communications to connect with new, existing, and prospective customers
Actively seek out potential leads and build new customer relationships
Process customer returns
Cross-selling/informing customers of current promotions
Coordinate the transition of customers to appropriate sales representatives as directed by sales manage
Ensure the completion of internal processes to facilitate the timely shipment of orders
Coordinate, schedule, and lead appointments for customers visiting the facility
Input orders
Address customer complaints promptly, providing suitable solutions and alternatives
Assist the customer service team with workload as needed
Work diligently on special projects when assigned by management
Collaborate with sales managers and upper management to develop and execute sales strategies
Other duties as assigned
Qualification
Required
Expert with CRM/ERP system practices
Ability to adapt/respond to diverse types of inquiries and personalities
Computer skills
Proficient in Microsoft
2-3 years of inside sales experience (preferred)
Excellent communication and presentation skills
Strong interpersonal skills
Professional telephone and communication skills
Ability to multitask, prioritize, and manage time effectively
Listening skills
Ability to work under pressure
Ability to work well with others
Benefits
5 sick days per year plus 1 added sick day after 1 full year
Paid parental leave
Company provided lunch before major holidays
14 paid days off to recognize holidays
360 rewards and recognition program
Shadow program
Vacation accrual
Group health, dental, and vision insurance offered after 30 days
Weekly pay
Competitive salaries
Simple IRA with up to 3% company match (offered after 1 year)
Company
Burch Bottle & Packaging
Burch Bottle & Packaging is a leading supplier of glass containers, plastic containers and metal packaging components.
11-50 employees
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase