Creighton University · 4 months ago
IT Business Operations Manager
2500 California Plaza, Omaha, NE, 68178, US
Full-time
Onsite
Entry, Mid Level
1+ years expCreighton University is seeking an IT Business Operations Manager who will manage and optimize financial processes within the IT Organization. This role involves overseeing invoicing, payments, contract tracking, and financial analysis to ensure efficient operations and strong vendor relationships.
Higher Education
Responsibilities
Create accurate billing for services provided by internal IT teams or external vendors to campus departments
Ensure timely payment processing, coordinating with finance and accounts payable
Maintain records of payments made and reconcile any discrepancies
Collaborate with finance to draft and monitor IT budgets, considering operational needs and strategic goals
Analyze spending patterns, monitor variances, and provide insights to optimize budget allocation
Use historical data to forecast future IT expenses along with keeping track of new impacts rolling off capital projects
Monitor all IT accounts to ensure proper billing and charges are done and any necessary corrections or reallocations are made timely
Identify areas of overspending and report to management for action/decision
Develop reports where necessary to communicate current state of finances
Recommend ways to reduce operational costs (e.g., cloud cost optimization, license consolidation, process improvements)
Maintain a centralized contract inventory, including details like contract start/end dates, terms, and stakeholders
Track contract milestones, renewals, and terminations. Set up reminders for contract renewals and initiate renewal processes
Facilitate contract terminations when necessary
Collaborate with legal teams to ensure compliance where necessary
Facilitate contract routing for approvals
Coordinate with relevant stakeholders during the contract lifecycle
Interact with vendors and address issues or changes
Participate in vendor onboarding and establishment
Evaluate vendor performance and provide feedback where necessary
Review vendor invoices, validate charges, and process payments
Ensure timely payment to vendors
Resolve billing discrepancies
Identify bottlenecks in operational processes (e.g., procurement, approvals) and propose improvements
Implement automation tools to streamline routine tasks (e.g., invoice processing)
Allocate IT costs to relevant departments based on usage
Communicate internal billing details to stakeholders
Allocate costs appropriately across departments
Qualification
Required
Bachelor's degree in business administration, Finance, or related field
Relevant experience (1-3 years) in financial management, contract administration, or business operations
Proficiency in financial software and tools (e.g., Excel, accounting software)
Financial Acumen: Understanding financial statements, budgeting, and cost management
Strong analytical skills and attention to detail
Excellent communication (both written and verbal) is crucial for collaborating with teams and stakeholders
Problem-Solving: must be adept at analyzing complex situations and finding practical solutions
High Adaptability
Risk Management: Identifying and mitigating risks related to vendor and compliance issues. This includes understanding legal and regulatory requirements
Preferred
Experience in an university environment is beneficial
Experience in negotiation with vendors and stakeholders is preferred
Networking: Building professional relationships is essential for growth
Company
Creighton University
At Creighton, our Jesuit mission shapes our vision.
5001-10000 employees
H1B Sponsorship
Creighton University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (26)
2023 (10)
2022 (17)
2021 (21)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
John R. Stone, MD, PhD
Co-Founder & Co-Executive Director
Russ Pearlman
Vice President of Information Technology, Chief Information Officer
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