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ArcBest · 2 weeks ago

Business Development Representative - SMB

Chicago, IL

Full-time

Hybrid

New Grad, Entry Level

ArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. The Business Development Representative - SMB is responsible for selling the MoLo truckload service line, managing a portfolio of small to medium-sized customers, and collaborating with various departments to provide tailored logistics solutions.

AutomotiveInformation TechnologyRailroadSoftwareTransportation

Responsibilities

Maintain accurate records of all prospecting activities, sales interactions, and lead statuses in the customer relationship management (CRM) software

Continuously monitor industry changes, competitor activities, and market conditions to refine sales strategies and approaches

Prospect and generate leads through various channels (cold calling, email campaigns, networking events, LinkedIn, etc.) to identify potential customers

Proactively identify issues and resolve problems to uphold the commitment to service

Other duties and projects, as assigned

Qualify and nurture leads by assessing customer needs, providing consultation, and focusing on selling MoLo, an ArcBest Truckload Service

Collaborate cross-functionally with carrier sales, yield management, account development, legal, accounting, and our other ArcBest service lines to provide a comprehensive solution for the customers

Develop and maintain strong, lasting relationships with key decision-makers in small to medium-sized companies

Own the entire sales cycle, from lead generation to assisting and overseeing the revenue collection process as needed

Qualification

SalesCustomer Relationship ManagementNegotiationProblem-solvingTime ManagementMulti-taskingPerseveranceEntrepreneurial MindsetCommunication SkillsAttention to Detail