JPMorganChase · 3 days ago
Vice President Experience Design
New York, NY
Full-time
Onsite
Mid, Senior Level
$142K/yr - $205K/yr
5+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers and businesses. As a Vice President Experience Design in JP Morgan Payments, you will shape the user experience across products and services, leading design initiatives that align with business needs and user insights.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Contribute to product vision, roadmap, requirements, and project plans with Product Managers and Engineers
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Qualification
Required
5+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Demonstrated excellence in communication and presenting work to executives and stakeholders
Deep expertise in Figma with proficiency in comparable design tools Axure, Sketch, Adobe XD, Framer.js, InVision, as well as PowerPoint, Adobe suite, AfterEffects, Omnigraffle etc
Preferred
Design leadership or managerial experience
Can direct self and others in both planning and structuring the work, and executing on expected levels of quality
Advocate for Accessibility Guidelines and Inclusive Design practices
Has led design work on successful digital products, demonstrating user- and human-centered design approaches
Understanding of basic technical context of their designs within the application of HTML, CSS, and JavaScript in REACT frameworks and components and web mobile UI standards
Experience in designing for financial services or payments solutions a plus
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
Hartford Business Journal
2026-01-03
2025-12-19
2025-12-12
Company data provided by crunchbase