SOUND ENGINEERING SOLUTIONS ยท 4 months ago
Voice IT Field Support Specialist - TS/SCI w/ FS Poly Required
Columbia, MD
Full-time
Onsite
New Grad, Entry Level
$33K/yr - $49K/yr
0+ years expSound Engineering Solutions is excited to share this new opportunity for a Voice IT Field Support Specialist. The role involves conducting site surveys, configuring computers and communications devices, and providing training to personnel while ensuring operational efficiency in IT support.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Conducts sites surveys; assesses and documents current site configuration and user requirements
Analyzes existing requirements and prepares specifications for hardware acquisitions
Develops hardware installation schedules
Prepares drawings documenting configuration changes at each site
Prepares site installation
Configures computers, communications devices and peripheral equipment
Trains site personnel in proper use of hardware
Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems
Qualification
Required
Active & Current TS/SCI with Full Scope Poly is REQUIRED
High school/GED and zero (0) to two (2) years of experience AND 8570 Certification
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise
Familiar with Active Directory security and policies
Excellent analytical and problem-solving skills
Outstanding communication skills to relate with team members and support workers
Must be available to work an 8-hour shift between the hours of 6am and 6pm, as determined by management
Must be able to lift up to 50 pounds and able to drive a company vehicle
In order to be considered for this position, you must have a valid driver's license and an acceptable driving record
Preferred
Preferred Security +
Will accept an AA or BS in a technical field as a substitute for years of experience
Benefits
100% company Funded BCBS Health, Dental and Vision Insurance Plan
3 weeks PTO
11 Government Holidays
Company
SOUND ENGINEERING SOLUTIONS
Sound Engineering Solutions (SES) is a leader in providing advanced unified communications (UC) solutions to the intelligence community, the U.S.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase