Holy Name Medical Center · 1 day ago
Switchboard Operator - Part-time
Teaneck, NJ
Part-time
Onsite
New Grad, Entry Level
$18/hr - $21/hrHoly Name is a medical center committed to innovation and patient care. The Switchboard Operator processes all calls made to the switchboard and acts as a liaison between the public and the hospital, ensuring effective communication and responding to emergency situations.
Health CareMedicalPersonal Health
Responsibilities
Answers telephone calls in a clear and concise manner and provides necessary information in a courteous and professional manner
Advances callers to appropriate destination numbers
Processes patient requests through computerized telephone system, for installation of patient telephones
Disconnects telephone service determined by IBM daily discharge list
Initiates opening and closing of patient’s phones according designated time of service
Enters required data in various computerized voice/data systems
Orally telephones patients informing them of telephone service and dialing in various computerized voice/data systems
Telephones patients to inform them of telephone service and dialing instructions
Responds in a timely and professional manner to various emergency alarm systems and notifies designated personnel. In addition, announces emergency codes over paging system in a calm, clear professional manner
Demonstrates effective oral communication skills
Monitors lists of all current on-call emergency services and maintains correct beeper and home phone numbers
Understands all disaster plan policies and procedures and is able to implement all necessary responses accordingly
Forwards all necessary repair requests and handicap equipment requests to the Director/Technician of Communications
Follows the instruction and guidance given By the Director of Communication
Informs Director of all patient or staff complaints or concerns
Performs any related duties as assigned
Qualification
Required
High School Diploma or equivalent
Trained and experienced on computerized PBX switchboards
Preferred
Computerized data entry experience is a plus
Fluency in Spanish is a plus
Benefits
Low-cost medical coverage with generous employer contributions
Dental and vision plans
Discounted prescriptions
Access to on-site child care
401(k) matching
Tuition reimbursement
Paid time off
Flexible spending accounts
Legal and voluntary coverage options
Life insurance
Free on-site parking
Company
Holy Name Medical Center
Holy Name Medical Center is a not-for-profit healthcare facility offering specialty services, medical care & treatments, & other therapies.
Founded in 1925
1001-5000 employees
H1B Sponsorship
Holy Name Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (4)
2021 (8)
Funding
Current Stage
Late StageTotal Funding
$7.1MKey Investors
Federal Emergency Management Agency
2023-03-28Grant· $7.1M
Leadership Team
Michael Maron
President & CEO
Philip Whang
Co-founder, Asian Dementia Center
Recent News
Crain's New York Business
2025-08-06
Company data provided by crunchbase