Crash Champions · 4 months ago
Associate Service Advisor
Crash Champions is one of the fastest-growing brands in the collision repair industry, operating over 650 locations across the U.S. The Associate Service Advisor role focuses on optimizing repair estimates, educating customers about the repair process, and providing trusted service throughout the vehicle repair journey.
AutomotiveService Industry
Responsibilities
Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks
Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals
Finalizing total loss administration
Providing personal, trusted service by reviewing the comprehensive repair process with customers
Greeting customers by phone or in-person
Educating customers about the collision repair process including insurance claims information, processing, and payment procedures
Qualification
Required
Arrive every day, on time, ready to learn
Commit to 7-9 months for program completion
Maintain a professional appearance
Be ambitious
Observe all areas of the location and ask questions
Attend calls
Complete all required training including assignments in CYOU and I-CAR
Complete tracker once per week through the end of Stage 2
Write as many estimates as possible
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Company
Crash Champions
Crash Champions is a provider of automotive collision repair services.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Clearlake Capital Group
2022-07-14Private Equity
Recent News
2025-09-12
Company data provided by crunchbase