University of Rochester · 4 months ago
Revenue Cycle Coordinator IV
Rochester, NY
Full-time
Onsite
Mid Level
$21.71/hr - $29.31/hr
3+ years expThe University of Rochester is committed to fostering an inclusive community defined by its values of equity, leadership, and integrity. The Revenue Cycle Coordinator IV plays a key role in overseeing daily operations, mentoring staff, and ensuring efficiency within the revenue cycle processes while demonstrating strong organizational and analytical skills.
Health CareMedicalUniversities
Responsibilities
Supports priorities assigned by the supervisor and/or manager. Oversees and monitors the daily activities of revenue cycle team members to ensure efficient operations. Serves as a focal point for answering questions and solving problems for difficult and unusual accounts/situations. Troubleshoots problem identification, quantification, and resolution. Maintains in-depth knowledge of the professional billing system, associated processes, and cross-functional workflows
Works closely with associates to address errors offering solutions and retraining as needed. Provides timely, constructive feedback and training to support performance improvement. Assists in the development of training documents and to assist with onboarding, training and cross-training of staff. Accurately documents issues, employee errors, transactions, and inquiries in designated systems, ensuring thorough resolution and follow-up. Shares performance insights with supervisors and managers to support employee development, accountability, and strategic decision-making
Provides hands-on support for various revenue cycle functions to ensure continuity during staff absences or as operational needs arise. Performs tasks such as payment posting, work queue follow-up actions, and account research with accuracy and efficiency. Identifies trends and recurring issues, escalating complex cases as needed and recommending effective solutions. Demonstrates flexibility and cross-functional knowledge to maintain workflow consistency and support team performance
Recommends new procedures to management that will enhance efficiency and effectiveness within the revenue cycle. Annually reviews existing policy and procedure manual with supervisor and/or manager. Cultivates and maintains professional relationships with primary customers within area of responsibility and across the organization to foster opportunities for revenue enhancement, enhanced customer service and learning and development
Performs other duties as assigned to support departmental goals and organizational priorities
Qualification
Required
Associate's degree in Business Administration required
3 years of medical patient accounting or consumer accounting experience; or an equivalent combination of education and experience required
1 year of demonstrated leadership experience; or an equivalent combination of education and experience required
Preferred
Medical terminology experience preferred
Intermediate Excel knowledge preferred
Company
University of Rochester
The University of Rochester is a private research university located in Rochester, New York.
10001+ employees
H1B Sponsorship
University of Rochester has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (126)
2023 (130)
2022 (106)
2021 (100)
2020 (92)
Funding
Current Stage
Late StageTotal Funding
$20.43MKey Investors
National Science FoundationUnitedHealthcareSociety to Improve Diagnosis in Medicine
2023-09-25Grant· $18M
2023-07-26Grant· $0.07M
2022-09-20Grant· $0.05M
Leadership Team
David Linehan
Chief Executive Officer
Recent News
2025-12-04
Company data provided by crunchbase