Apply on Employer Site

Mohawk Valley Health System · 4 hours ago

Business Office Specialist

Utica, NY

Full-time

Onsite

Mid Level

$19/hr - $26/hr

3+ years exp

Mohawk Valley Health System is seeking a Business Office Specialist to support the daily activities of the HB follow-up groups. The role involves organizing payer spreadsheets, collaborating with customer service, and managing billing inquiries to improve processes and efficiency.

Health CareHospital

Responsibilities

Organize and maintain payer spreadsheets

Meet with and brief supervisors on claims issues contained in the spreadsheets prior to monthly payer meetings

Administration of website access for business office staff and other departments and vendors in need of access to those websites

Collaborate with customer service team lead and supervisor to resolve billing questions as they relate to customer complaints

Manage emails from remote staff needing printing and submission of appeals, reconsiderations, and records mailed out to payers, while looking for opportunities for improvement in effectiveness and efficiency of the process

Recommend process improvements or opportunities for education with supervisors, and provide staff education as needed

Provide itemized bills requested by payers and third party vendors for auditing purposes

Perform other duties as required