Retail Operations Lead jobs in United States
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DICK'S Sporting Goods · 4 months ago

Retail Operations Lead

Golf Galaxy is a part of DICK’S Sporting Goods and is dedicated to providing an exceptional retail experience for golfers. They are seeking a Retail Operations Lead who will manage store operations, uphold brand standards, and ensure a positive customer and teammate experience.

Consumer GoodsE-CommerceSporting GoodsSports
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H1B Sponsor Likelynote

Responsibilities

Responsible for managing the day-to-day operational aspects of their store department
Plans and organizes with the guidance of Assistant Store Manager; takes time to build plans to effectively execute projects and tasks while delegating based on priority level
Upholds and holds team accountable for company brand, merchandising, and presentation standards
Compliance to loss prevention standards and audit requirements
Supports building and hiring a strong team as well as training associates on company procedures and programs; this includes new teammate training and cross-training current team
As business needs arise; other tasks may become necessary to support the team and the store
Leads by example to ensure a great customer experience and helps teammates understand how their responsibilities play a key role in the organization
Clearly communicates, provides in-the-moment coaching, and builds trust with teammates in the store
Creates an inclusive store environment where everyone (teammates & athletes) feel welcome, safe, and is treated with respect

Qualification

Retail sales experienceCustomer serviceTime managementTeam leadershipCommunication skills

Required

Flexible availability - including nights, weekend, and holidays
Ability to adjust priorities and manage time wisely in a fast-paced environment
All Teammates are required to adhere to all safety policies and procedures
Responsible for managing the day-to-day operational aspects of their store department
Plans and organizes with the guidance of Assistant Store Manager; takes time to build plans to effectively execute projects and tasks while delegating based on priority level
Upholds and holds team accountable for company brand, merchandising, and presentation standards
Compliance to loss prevention standards and audit requirements
Supports building and hiring a strong team as well as training associates on company procedures and programs; this includes new teammate training and cross-training current team
Leads by example to ensure a great customer experience and helps teammates understand how their responsibilities play a key role in the organization
Clearly communicates, provides in-the-moment coaching, and builds trust with teammates in the store
Creates an inclusive store environment where everyone (teammates & athletes) feel welcome, safe, and is treated with respect

Preferred

Prior retail sales experience (or customer-focused experience) preferred

Benefits

DICK'S Sporting Goods complies with all state paid leave requirements.
We also offer a generous suite of benefits.

Company

DICK'S Sporting Goods

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Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment

H1B Sponsorship

DICK'S Sporting Goods has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (15)
2023 (13)
2022 (19)
2021 (14)
2020 (19)

Funding

Current Stage
Public Company
Total Funding
$3.5B
2025-06-06Post Ipo Debt· $2B
2022-01-14Post Ipo Debt· $1.5B
2002-10-16IPO

Leadership Team

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Edward W. Stack
Chief Executive Officer & Founder
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Lauren Hobart
President and CEO; Member of Board of Directors
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Company data provided by crunchbase