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Accenture Federal Services · 3 months ago

ServiceNow Senior Business Analyst

Springfield, VA

Full-time

Onsite

Mid, Senior Level

$111K/yr - $160K/yr

3+ years exp

Accenture Federal Services is dedicated to helping the US federal government enhance its operations and services. The ServiceNow Senior Business Analyst will analyze and design new business processes, collaborate with users to define product requirements, and facilitate process redesign while advising on change aspects.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Developing business processes, gathering requirements and developing stories

Provide process flow and other required system documentation

Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution

Assist in quality management reviews and ensures that all business and design requirements are met

May also assist and sometimes lead test plan development and execution

Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution

Develop and implement test plans for users through SDLC

Qualification

ServiceNowDocumentation DevelopmentStakeholder CollaborationAgile FundamentalsOrganizational Change ManagementTest Plan DevelopmentQuality ManagementBusiness Process AnalysisUse Case DevelopmentServiceNow FundamentalsServiceNow Certified System Administrator

Required

At least 3 years of experience with ServiceNow

Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation

Experience working with stakeholders and development team(s) to deliver solutions

An active TS/SCI security clearance is required and must be willing to obtain a polygraph