Lutron Electronics · 3 hours ago
Inside Sales Representative
Coopersburg, PA
Full-time
Onsite
Entry Level
2+ years expLutron Electronics is a leader in innovative lighting control and shading solutions. The Inside Sales Representative will provide exceptional customer service and support to luxury residential trade customers, while building relationships and promoting product adoption to drive growth and retention.
ElectronicsEnergyEnergy EfficiencyIndustrial EngineeringInnovation ManagementLightingManufacturingSensorSmart Building
Hiring Manager
Claudia N Rajo
Responsibilities
Interact with trade account customers (“dealers”) via phone, email, and chat as their main sales contact at Lutron; you will assist in onboarding new accounts, training existing small accounts to utilize proven selling approaches and sales tools in order to grow, qualify incoming project leads and connect them to dealers to convert to sales, help answer questions/resolve issues in a timely manner, and teach accounts to successfully navigate working with Lutron
Utilize your creative and “outside of the box” thinking skills to propose solutions to the challenges of our business
Build a strong knowledge of our innovative lighting control, lighting and shading products & solutions
Gain a strong understanding of market dynamics in the luxury residential custom electronics market space
Utilize our systems, such as salesforce and NICE inContact, to manage cases and customer inquiries
Deliver Exceptional Experiences: Your commitment to excellence ensures every customer feels valued and supported through outstanding service
Build Strong Relationships: You’ll play a key role in connecting with new customers and revitalizing small or underperforming accounts
Drive Growth and Retention: By promoting customer loyalty and encouraging adoption of new and existing products, you’ll help expand our company’s reach
Champion Industry Leadership: Your communication skills, product expertise, and problem-solving abilities will reinforce our position as the trusted leader in the market
Qualification
Required
<2 years of customer-centric, professional experience and Bachelor's degree required OR >2 years of customer-centric, professional experience and High School diploma required
If you have <2 years of customer-centric, professional experience and a Bachelor's degree, a minimum 2.8 cumulative GPA is required
Must be located within commutable distance of Lutron's Coopersburg PA or Conshohocken, PA offices to accommodate in-office schedule
You have proficiency in Microsoft Word, Excel and Powerpoint and ability to efficiently work in fast-paced environment while navigating multiple systems
Benefits
Comprehensive Benefits
Career Growth Opportunities
Broad Business Exposure
Company
Lutron Electronics
Lutron Electronics is tech-based company that manufactures a variety of energy-saving light products.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Hakkarainen
Chairman and CEO
Pekka Hakkarainen
Vice President of Government Relations
Recent News
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