SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 5 months ago
Restoration Project Manager
Miami Beach, FL 33140
Full-time
Onsite
Mid Level
$20/hr - $20/hrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a franchise focused on providing restoration services. They are seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects, ensuring customer satisfaction and operational excellence while managing production crews.
Responsibilities
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors and insurance representatives
Manage production expenses including equipment, vehicles and other material assets
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
Participate in recruiting, hiring and training production teammates
Qualification
Required
Effective written and oral communication with intermediate math and computer skills
High school diploma/GED
Valid drivers license required
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Preferred
Experience in cleaning/restoration preferred
IICRC certifications preferred
Xactimate® experience a PLUS!
Benefits
Training and development program available, which can include industry certifications.
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase