SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Restoration Crew Chief
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a company dedicated to helping customers in their greatest moments of need by repairing and restoring homes and businesses. The Restoration Crew Chief is responsible for coordinating and overseeing restoration processes, managing customer satisfaction, and ensuring quality control on projects.
Responsibilities
Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
Thoroughly document restoration projects support the services provided
Manage labor, equipment, and supply usage on assigned projects
Communicate progress, problems, and important updates with internal team members
Verify all safety protocols are established and followed for workplace safety
Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
Coach and train restoration technicians
Qualification
Required
High school diploma/GED
Valid driver's license
At least 1 year of experience in cleaning, restoration, or construction
Ability to pass a background check
Availability for rotating on-call schedule
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Preferred
IICRC certification a plus, not required
Benefits
Competitive salary
Paid time off
Training & development
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Funding
Current Stage
Early StageCompany data provided by crunchbase