Zapcom Group Inc · 4 months ago
Sr Business Analyst-Airlines Experience
Dallas, TX 75062
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expZapcom Group Inc is a global Product Engineering and Technology Services company specializing in bespoke solutions across various industries. They are seeking a Senior Business Analyst with airline experience to elicit business requirements from stakeholders, collaborate with cross-functional teams, and ensure the delivered product meets business objectives.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Strong business acumen with the ability to elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer
Collaborates primarily with stake holders, scrum teams and other stakeholders to identify and close product gaps
Experience writing requirements in the form of user stories
Experience refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc
Excellent communication skills; comfortable leading sessions and presenting findings to all levels of the organization
Ability to build trusted partnerships with cross-functional stakeholders at all levels of the organization
Adequate technical acumen to communicate effectively with engineers and understand technical tradeoffs
Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against
Partner with Product Managers to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts
Partner with various stakeholders to extract defects and opportunities to be converted into the product backlog
Partner with user experience to translate UI design and research into actionable development ready user stories
Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities
Use and continue 'paperless' document management systems
Maintain confidentiality of personal information
Interface with others in a professional manner and be a trusted go to person
Other duties and responsibilities as assigned
Qualification
Required
Strong business acumen with the ability to elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer
Collaborates primarily with stakeholders, scrum teams and other stakeholders to identify and close product gaps
Experience writing requirements in the form of user stories
Experience refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc
Excellent communication skills; comfortable leading sessions and presenting findings to all levels of the organization
Ability to build trusted partnerships with cross-functional stakeholders at all levels of the organization
Adequate technical acumen to communicate effectively with engineers and understand technical tradeoffs
Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against
Partner with Product Managers to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts
Partner with various stakeholders to extract defects and opportunities to be converted into the product backlog
Partner with user experience to translate UI design and research into actionable development ready user stories
Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities
Use and continue 'paperless' document management systems
Maintain confidentiality of personal information
Interface with others in a professional manner and be a trusted go to person
Knowledge of airline industry
Ability to manage multiple responsibilities at a given time while remaining organized, paying strict attention to detail, and meeting critical deadlines within a high volume, fast-paced environment
Provide business analyst support for large transformational projects through activities such as requirements workshops, process mapping exercises, and gap analysis, training
Be proactive and utilize critical thinking to make the right decisions for our customers and business
Self-starter. Ability to work autonomously with little support
Ability to work well under pressure and meet deadlines
8+ years of business analyst experience, preferably in Omnichannel or eCommerce/Point of sale applications. 2+ years should be in the relevant airline industry as Product Owner or Business Analyst is mandatory
Experience with MS Visio or similar workflow process tools
Preferred
Education: Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred
Experience with JIRA or similar tools preferred
Experience working in agile delivery models preferred
Experience working with product management teams preferred
Company
Zapcom Group Inc
Zapcom empowers businesses with digital transformation through cutting-edge software solutions.
201-500 employees
H1B Sponsorship
Zapcom Group Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (1)
2023 (22)
2022 (7)
2021 (3)
2020 (9)
Funding
Current Stage
Growth StageLeadership Team
Prasanth Nair
Chief Technology Officer
Recent News
Indus Business Line
2023-05-20
Company data provided by crunchbase