SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 5 months ago
Dispatch Receptionist/Accounting Clerk
Lawrence, MA 01842
Full-time
Onsite
Entry Level
$22/hr - $22/hr
2+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is dedicated to helping customers through challenging situations, particularly in fire and water damage restoration. They are seeking a Dispatch Receptionist/Accounting Clerk to handle customer calls, manage job scheduling, and perform various office administrative tasks while providing excellent customer service.
Consumer Services
Responsibilities
Provide excellent customer service
Receive general phone calls and greet visitors
Receive and dispatch lead calls and job referrals
Perform detailed and accurate data entry, including analyzing dispatch reports
Maintain accurate records in QuickBooks
Create financial reports and perform analysis
Maintain tax, insurance, and compliance requirement
Maintain vendors, resources, and subcontractors
Complete accounts payable activities
Complete accounts receivable activities
Perform general administration duties
Assist other departments, as needed
Qualification
Required
2+ year(s) of administrative or office-related experience and business experience
Working knowledge of current business software technologies is required
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED
Ability to successfully complete a background check subject to applicable law
Preferred
Experience in the commercial cleaning and restoration or insurance industry is desired
Customer service experience, quality assurance, and scheduling a plus
Associate's/Bachelor's degree preferred
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase