SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 5 months ago
Restoration Team Manager
Miami Beach, FL 33140
Full-time
Onsite
Mid Level
$50K/yr - $80K/yrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a franchise dedicated to helping customers recover from fire and water damage. The Restoration Team Manager will oversee production crews, manage job scheduling, and ensure customer needs are met while maintaining effective communication with clients and staff.
Responsibilities
Oversee Franchise processes relating to customers and take care of customer needs
Monitor and follow up on all assigned jobs ensuring customer needs are met
Keep Operations Manager, General Manager, or Owner updated on production, as appropriate
Manage relationships with centers of influence (COIs)
Resolve problems quickly as they arise
Perform production work as needed
Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
Manage job file documentation, job profitability, and efficiencies
Train, manage, and recruit production personnel
Create and/or review job scopes and ensure accuracy and clarity
Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
Qualification
Required
Effective written and oral communication
High school diploma/GED
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Preferred
Experience in cleaning/restoration
IICRC certifications
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase