United Home Experts · 3 months ago
Installation Manager - Residential Remodeling, Multi-Site Customer Service and Project Management
Cheshire, CT
Full-time
Hybrid
Entry, Mid Level
2+ years expUnited Home Experts is a company focused on residential remodeling and customer service, seeking an Installation Manager to oversee multiple renovation projects. The role involves managing customer satisfaction, coordinating project schedules, and ensuring timely and budget-friendly project completion.
CommercialConstructionHome ImprovementResidential
Responsibilities
Ensure projects are completed to customer satisfaction, on time, and on budget
Maintain daily records and schedules, effectively operating as the bridge between field and office
Operate independently to execute scopes and projects, leveraging the resource of the team when needed
Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving
Process payment approvals for labor & materials within UHE systems
Adhere to local regulations including maintenance of building permit per job & safety expectations
Guide customers through required decisions involving scope adjustments mid-project
Support the operations of regional expansion initiatives and strategies
Attend ongoing Continuing Education programs – Always Be Learning & Improving!
Qualification
Required
Experience being responsible for or managing people and activities occurring at different geographic locations
Customer Experience and Service
Self-Organized
Motivated by the opportunity to engage in active problem solving
Ability to flourish independently with a desire to feel part of a team
Enjoy spending your days behind the wheel with a clean driving record
Communication skills in person & on the phone
Sound judgement
Resilience & Positive Attitude
Enjoy learning
Customer service
Driver's License (Required)
Small Team Management
Preferred
Some experience in carpentry and residential construction
Residential Construction / Remodeling / Carpentry: 2+ years
Benefits
Competitive Salary + Bonuses + Awards Trip + Ethically Driven Team+Company Vehicle, Gas Card & Phone + Paid Training
Company Vehicle & Gas Card
Company Phone
Generous Bonuses
Recognition, awards, and trips
A full suite of benefits
A matching retirement program
Training and mentoring
Ability to see real, tangible results from your efforts and be rewarded on those successes
Company
United Home Experts
United Home Experts specializes in services such as siding replacement, roofing systems, and window and door replacement.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase