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Zenlayer · 3 months ago

Data Center Engineer

Los Angeles, CA

Full-time

Onsite

Entry Level

1+ years exp

Zenlayer Inc. is a global edge cloud services company headquartered in Los Angeles, seeking Internet Data Center (IDC) Engineers/Technicians for their data center in Downtown Los Angeles. The role involves managing data center infrastructure, ensuring safety and compliance, and providing technical support and maintenance for data center operations.

Cloud ComputingInformation TechnologyISPOptical CommunicationSoftwareTelecommunications

No H1B

Responsibilities

Strong working knowledge with servers and network hardware/components, copper and fiber infrastructure installations and testing, data center product support applications, software (Windows, Linux, SSH, RDP, Putty, etc.) configurations and data center infrastructure management (DCIM) related tools

Complete cabling and installation in server, router, switch according to work orders as well as MACs (Moves/Adds/Changes) orders in designated data centers, including devices receiving, labeling, racking, powering and network connection, configuration, troubleshooting and break-fixing

Maintain a safe and secure operation environment by reporting any violations to the direct supervisor, adhere to security and safety of data protection protocols, error logging practices and support operating procedures

Maintain asset management and compliance with audit, daily log tracking, fulfilling documentation, retention practices and inventory checking

Provide smart-hands assistance at various sites within specified SLA (Service Level Agreement) response time

Provide status reporting regarding data center service availability, performance, and capacity utilization

Coordinate equipment/material receiving, shipping and RMA processing support when required

Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis

On-call duties as needed. Traveling for on-site service support or deployment when needed

Qualification

Networking knowledgeServer managementOS configurationIDC hand toolsFluent in MandarinCommunicationDetail orientedTeam playerSelf-motivated

Required

Must be action oriented – understand task priority and the urgency of meeting deadlines. Well-known who, when, how to troubleshoot networking systems onsite and hands-on hardware updates. Not only do you have a team player mentality, but you are ready to infuse passion into your work in internet networking

Fluent in Mandarin Chinese (listen, speak, read, and write)

Knowledge of networking, servers and OS. Understand TCP/IP

Ability to use IDC hand tools

Ability to lift heavy loads up to 50 lbs. Must be able to work at heights from a ladder and in noisy or confined space

Ability to travel 20%+ of time when required

Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvements

Excellent communication skills

Ability to rotate shifts including holidays, off hours (i.e., graveyard shift), weekend and vacation