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Conviva · 4 hours ago

Senior Account Manager

Foster City, CA

Full-time

Onsite

Senior Level

$220K/yr - $350K/yr

5+ years exp

Conviva is the intelligence layer for digital businesses, providing insights and automation to enhance consumer interactions. They are seeking a Senior Account Manager to manage and grow major media and entertainment accounts, ensuring client satisfaction and driving account revenue.

AdvertisingAnalyticsInformation TechnologyMarketingMedia and EntertainmentSocial MediaSoftwareVideoVideo Streaming

Responsibilities

Own expansion opportunities and renewals for top strategic media and entertainment clients

End-to-end management of the account

Spend time onsite in addition to supporting the customer remotely

Set the overall strategy for the account and partner closely with your technical colleagues to expand the products the client utilizes and grow account revenue

Ensure the customer is happy with the products and services from Conviva with support from your account team

Develop strong and long-term client relationships with key leaders within groups such as Operations, Product, Engineering teams

Manage the contractual negotiation and execution of contracts

Map out the organization of large and complex media and entertainment accounts with multiple brands, groups, and stakeholders within it

Act as the customer’s first point of contact and liaison between customer and internal teams for key initiatives

Organize and lead customer Quarterly Business Reviews and key meetings

Qualification

Account ManagementSales ExperienceEnterprise Technical SolutionsAnalytics SalesBig DataMulti-taskingProactive CommunicationRelationship Building

Required

5+ years of experience in Sales and/or Account Management at a leading technology company selling enterprise technical solutions

Successful record of sales and growing new product adoption and revenue

Motivation to proactively deliver client follow ups and organize meetings that ensure a successful business relationship with the client

Comfortable multi-tasking, independently prioritizing tasks by business impact, and working collaboratively with an internal team

Drive to learn about Conviva's new products and our customers business goals

Excellent relationship-building skills

Preferred

Experience selling analytics, big data or application analytics is preferred

We prefer candidates located in New York City, Los Angeles, or the San Francisco Bay Area, though qualified candidates from other U.S. regions will be considered