Newly Weds Foods · 3 hours ago
Customer Service Representative
Chicago, IL
Full-time
Onsite
Mid Level
$55K/yr - $62K/yr
3+ years expNewly Weds Foods is a company focused on providing quality food products, and they are seeking a Customer Service Representative to establish and maintain profitable relationships with customers. The role involves ensuring customer satisfaction by managing orders and addressing customer inquiries effectively.
Food and BeverageManufacturing
No H1B
Responsibilities
Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with the production, shipping, purchasing, R&D, transportation, and sales departments. Ensures current and future needs and issues are addressed to customer’s satisfaction
Performs a variety of duties including the entry and processing of orders, cancellations, modifications, product specifications, and other requirements
Utilizes conflict resolution skills to courteously and accurately respond to customer inquiries and concerns. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions to resolve issues
Ensures that customer data and orders are accurate and updated in the database at all times
Maintains a comprehensive knowledge of Newly Weds Foods' products and services
Perform other duties assigned
Qualification
Required
A minimum of 3-5 years as a customer service representative in a manufacturing environment
Impeccable phone manners
Superior computer skills (AS400, excel, Word)
Strong Communication (Written & oral) skills required
Strong analytical, reasoning, time management and project management skills required
Ability to coordinate multiple tasks in a fast paced atmosphere with sense of urgency
Strong organization skills required
Preferred
Food Manufacturing, Traffic experience is a plus
Benefits
Medical Insurance
Prescription Drug Plan
Dental/Vision Insurance
Employee Incentive Plan
Flexible Spending Account
Cash Accumulation Plan-401K
Life/AD&D Insurance
Short- Term/Long-Term Disability
Vacation Plan
Paid Holidays
Employee Assistance Program
Adoption Assistance Program
Tuition Reimbursement
Maternity/Paternity Leave
Pet Insurance
Company
Newly Weds Foods
Newly Weds Foods is the Producer of premium batters, breadings, coatings, spices and seasonings to the processed food industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-10-18Acquired
Leadership Team
Lynn Theiss
Vice President, Chief Technical Officer
ALAN BREEDLOVE
DIRECTOR, RESEARCH AND DEVELOPMENT
Recent News
2025-07-29
nationthailand
2025-03-21
Company data provided by crunchbase