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PeakMade Real Estate · 5 months ago

Residence Education Coordinator (75699)

Chicago, IL, USA

Full-time

Onsite

Mid Level

$53K/yr - $55K/yr

PeakMade Real Estate is a company focused on providing residential education and community management. They are seeking a Residence Education Coordinator responsible for the administration and management of a residential community, overseeing Resident Advisors, and fostering a supportive environment for students across multiple universities in Chicago.

ConsultingDigital MarketingMarket ResearchProperty ManagementReal EstateSEO

Growth Opportunities

Responsibilities

Providing leadership for residence education programs through their work with residents and their supervision of Resident Advisors

Providing appropriate crisis response leadership for a variety of incidents and situations

Collaborating with the Director of Residence Life, developing the departmental strategic planning process, performance review process and professional development opportunities

Fostering a supportive and challenging multicultural environment focused on leadership through staff selection, training, community development, and interpersonal contact with staff and residents

Adjudicating violations of conduct standards and administer judicial procedures that encourage appropriate community behavior

Collaborating with member institutions and other staff members to address resident needs, concerns, and interests

Respond to and manage any issues, conflict, or concerns brought forth by students, parents, staff, and guests

Providing a high level of customer service in communicating with visitors, parents, employees, and vendors in day-to-day operations

Responsible for one or more of the following areas: Conduct and Judicial, Resident Advisor Recruitment/Selection/Training, Manage/Plan/Lead Move In & Out Processes in conjunction with the Housing Team, StarRez & Systems Management

Management, operations, and leadership of the entire community as a member of the Residence Life and Management Team

Qualification

StarRezCrisis managementCommunity developmentBudget managementLeadership trainingCustomer serviceMicrosoft OfficeCommunication skillsTeamworkOrganization skills

Required

Ability to develop and cultivate relationships; works well in a team-oriented environment

Strong work ethic, with the ability to multitask and prioritize needs

Excellent customer service skills while maintaining the highest standards of professionalism

Ability to track and maintain budgets for multiple, large-scale, and ongoing programs

Ability to provide direction and development to individuals and staff

Excellent record keeping and organization skills

Excellent verbal and written communication skills

Candidate must be available on evenings and weekends during peak move-in and move-out periods

Bachelor's degree required

Experience in community development, educational programming, leadership training, and/or advising student government associations

Proven ability to work productively with a diverse range of students and staff, with sensitivity to the unique qualities of urban education, as well as in high-stress or crisis management situations

Computer literacy required, ability to navigate Microsoft Office and learn new software systems successfully