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Macy's · 4 months ago

Seasonal Retail Fragrances Sales Associate, Naples

1800 9th Street N, Naples, FL, 34102, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a well-established retail company with a rich history of over 160 years. They are seeking a Seasonal Fragrance Sales Support colleague to create an inviting shopping experience in their fragrance department, maintain a well-stocked space, and support the sales team. The role focuses on customer engagement and ensuring a pleasant shopping environment during the busy season.

Consumer GoodsFashionRetail

Responsibilities

Greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers

Review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence

Offer a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back

Maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves

Share our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name

Support one another with honesty, care, and collaboration so we can better serve our customers and communities

Take pride in our work, achieve sales goals and learn from each other to deliver individual and store results

Qualification

Customer serviceSales goalsCommunication skillsTeam collaborationFlexibilityAttention to detailAdaptability

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Must be able to read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions