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Macy's · 3 months ago

Seasonal Retail Fragrances Sales Associate, Ala Moana Center

1450 Moana Boulevard - Suite 1300, Honolulu, HI, 96814, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied company with a rich history of over 160 years, known for its innovative products and memorable customer experiences. They are seeking a Seasonal Fragrance Sales Support colleague who will create a warm atmosphere in the fragrance department by maintaining a well-stocked space and assisting the sales team. The role requires flexibility and the ability to juggle multiple tasks while providing excellent customer service during the busy holiday season.

Consumer GoodsFashionRetail

Responsibilities

Help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor

Prepare products, restock displays, or assist with transactions

Anticipate team needs, keep the space shop-ready, and help create magical moments for customers

Begin each day energized and ready to make an impact

Wear name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers

Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions

Focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations

Maintain a shoppable space by merchandising new receipts, processing damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves

Share Loyalty program benefits, make sure customers have all they need, and end with a sincere thank-you

Support one another with honesty, care, and collaboration to better serve customers and communities

Strive to improve every day, take pride in work, achieve sales goals and learn from each other

Qualification

Customer communicationSales goal achievementTeam collaborationFlexibilityAttention to detail

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions