Macy's · 4 months ago
Seasonal Retail At Your Service Associate, Bakersfield Valley Plaza
2601 Ming Avenue, Bakersfield, CA, 93304, US
Full-time
Onsite
New Grad, Entry LevelMacy's is a storied retailer with a rich history spanning over 160 years, known for creating memorable experiences for its customers. The At Your Service Associate role focuses on delivering personalized customer service by assisting with online orders, merchandise returns, and maintaining a welcoming shopping environment. This position requires strong multitasking skills and a customer-first mindset in a fast-paced setting.
Consumer GoodsFashionRetail
Responsibilities
Support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks
Welcome customers with genuine hospitality, making eye contact and starting friendly conversations that build lasting relationships
Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store
Be proficient in all systems needed to complete transactions and ensure the collection area is organized
Help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean
Share Loyalty program benefits and ensure customers have all they need before ending the interaction
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Must be able to read and understand employment policies and safety rules/procedures in English
Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
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