ADP · 1 day ago
Client Service Associate - Dec '25/May '26 Grads
Miami, FL
Full-time
Onsite
Entry Level
1+ years expADP is a comprehensive global provider of cloud-based human capital management solutions. They are seeking a Client Service Associate who will leverage training programs to solve client challenges and help them succeed, focusing on building relationships and providing solutions.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Responsibilities
Be the Go-To Person and Trusted Advisor
Serve as a consultant in servicing ADP's products/technologies
Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions
Work to resolve issues and provide solutions
Be a Networker and Relationship Builder
Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions
Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience
Qualification
Required
At least one year in a customer service environment
Bachelor's Degree or equivalent in education and experience
A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience
Preferred
Proven ability to produce positive results
Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
Strong client relationship-building skills
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment
The ability to learn and apply basic concepts in new situations
Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP
Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly
Proficiency in the latest web technologies and working knowledge of various operating systems
The ability to work in a team environment as well as work independently while making sound decisions
Good knowledge of industry tools
Excellent analytical and time management skills
Excellent communication skills both verbal and written
Benefits
Best-in-class benefits that start on Day 1
Company paid time off for volunteering for causes you care about
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
H1B Sponsorship
ADP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (531)
2024 (386)
2023 (340)
2022 (523)
2021 (342)
2020 (353)
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
Business Wire
2026-01-16
Business Wire
2025-12-17
MarketScreener
2025-12-17
Company data provided by crunchbase