TeamLogic IT · 5 months ago
Chief Technology Advisor
Richmond, VA 23173
Full-time
Onsite
Mid, Senior Level
3+ years expTeamLogic IT is a nationwide network of locally owned businesses providing comprehensive IT services to small- and medium-sized businesses. They are seeking a Chief Technology Advisor to leverage technology for business success, assist clients with IT compliance, and provide sales support while ensuring data accuracy and security.
Information ServicesInformation Technology
Responsibilities
Meeting with Clients to help them leverage technology for business success
Providing sales support by reviewing prospective client’s technology and recommending solutions
Reviewing and updating IT compliance requirements for clients
Quoting products and services for clients
Review sales proposals
Managing the on boarding for new clients
Assisting with projects
Working with teammates to assure timely resolution to client requests
Be available at inconvenient times for client on boarding’s, etc. – hopefully not too often, but you know how it goes!
Keep our customers safe by ensuring data accuracy, security, and regulatory compliance – that is what it’s all about, right?
Resolving escalated tickets
Create and maintain server and network topology, equipment, and configuration documentation for each customer
Perform system admin such as: system/application install, server install, patch management, operating system problem analysis and resolution, log analysis, etc. All the nerdy IT stuff!
On board new clients by deploying system management tools. More nerdy stuff!
Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc
Provide infrastructure services including operating system, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
Qualification
Required
3+ years of experience working for a Managed Service Provider
5+ years of hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers and workstations, Office 365, etc
Reliable transportation for visiting clients
Extraordinary customer service skills
Strong multi-tasking, organizational, documentation, and time-management skills
Strong understanding of technology and business productivity systems
Experience discovering business and technology needs
Nurturing personality and desire to help mentor fellow team members
Results-oriented, self-motivated, energetic, professional, and reliable
Preferred
Experience with Compliance Standards like HIPAA, FINRA, FTC Safeguards
Experience quoting IT solutions
Experience with PSA (Professional Services Automation) and RMM (remote monitoring and management) tools like Autotask
A keen sense of humor and ability to laugh at some truly corny jokes
CompTIA Net+ and/or CompTIA Security+
CompTIA Cloud Essentials and Cloud+ a definite plus
Microsoft 365 Certification
Cisco Certified Network Associate
Benefits
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Paid training and certifications
People First Culture
Company
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses.
1001-5000 employees
H1B Sponsorship
TeamLogic IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Charu Mungale
CEO
David Hardy
Chief Executive Officer
Recent News
Company data provided by crunchbase