SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Restoration Crew Lead
Lake Geneva, WI 53147
Full-time
Onsite
Senior Level, Lead/Staff
$18/hr - $23/hrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is dedicated to helping people through difficult situations, particularly in fire and water damage restoration. They are seeking a Restoration Crew Lead who will manage jobs, supervise production work, and ensure customer satisfaction while adhering to safety procedures.
Responsibilities
Manage and complete jobs according to SERVPRO® processes per work order
Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish
Follow and enforce all safety procedures on the job site
Communicate and establish relationships with commercial, insurance, and residential customers
Explain processes and answer customer questions, as needed
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Perform sales and marketing activities, including add-on sales and security checks
Walking and standing for long periods of time, driving, sitting, climbing
Qualification
Required
Effective written and oral communication
High school diploma/GED
Ability to travel locally or out of state when necessary
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Must have a valid drivers license
Ability to pass a background check
Professional appearance and great attitude
Preferred
Experience Preferred but can provide training for this position
Benefits
401(k)
401(k) matching
Company car
Dental insurance
Opportunity for advancement
Paid time off
Vision insurance
Paid vacation
Paid holidays
Competitive pay
Overtime
Emergency bonuses
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase