SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Restoration Project Manager/Estimator
Keene, NH 03431
Full-time
Onsite
Mid Level
$50K/yr - $100K/yrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is a well-established franchise in New Hampshire and Vermont, dedicated to helping customers recover from fire and water damage. They are seeking a Project Manager/Estimator to oversee processes, manage job documentation, and ensure customer satisfaction while supervising production personnel.
Responsibilities
Oversee Franchise processes relating to customers and take care of customer needs
Manage relationships with centers of influence (COIs)
Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
Manage job file documentation, job profitability, and efficiencies
Train, manage, and recruit production personnel
Create and/or review job scopes and ensure accuracy and clarity
Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
Project Estimation and Management
Monitor, communicate and respond to customer needs/concerns
Qualification
Required
Valid driver's license required
No major driving violations within the past 3 years
Effective written and oral communication
Intermediate math skills
High school diploma/GED
Proficient with Microsoft Office
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Availability to lead an on-call team on a rotating schedule
Availability to work overtime during storm events and times of high call volume
Preferred
Experience in cleaning/restoration preferred
IICRC certifications preferred
Xactimate Software experience preferred but not required
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase