Beltone New England, Carolinas and Virginia ยท 4 months ago
Front Desk Associate
Beltone New England is seeking a positive and dependable Front Desk Associate to join their team in West Springfield, MA. The role involves scheduling patient appointments, maintaining patient files, verifying insurance eligibility, and delivering exceptional customer service.
Health Care
Responsibilities
Schedule patient appointments either in person or over the phone
Maintain patient's files abiding by HIPAA regulations
Verify patient's insurance eligibility and benefits through insurance carriers
Create invoices to bill insurance accurately and timely with attention to detail
Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
Light cleaning, filing, and inventory management
Qualification
Required
Must be knowledgeable in Microsoft Word and Outlook
Ability to multi-task and stay organized required
Ability to communicate effectively orally and in writing required
Preferred
Experience with billing insurance preferred
Experience scheduling in a software system preferred
Experience working in a professional office environment preferred
Benefits
401(k) with a 4% match after a year
Health, Dental and Vision Insurance
FSA
Life insurance
Short- and long-term disability insurance
AFLAC
9 Paid Holidays
Paid Time Off
Paid Birthday Day Off
Employee Assistance Program (EAP)
Monthly bonus if you reach your office goal
Company
Beltone New England, Carolinas and Virginia
Owned by Brian Snowden, Beltone New England is one of the largest and most respected dispenserships within the Beltone network, proudly operating 55 locations across eight states: Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina.